C2254PW 3M, C2254PW Datasheet - Page 46

• Manufacturer Part Number: C2254PW
• Description: LCD Touch Panels 22 C2254PW 10 Point Multi-Touch
• Manufacturer: 3M
• Series: -r
• Type: Capacitiver

Specifications of C2254PW

• Length: 18.6" (473.8mm)
• Width: 19.7" (500mm)
• Height: 11.6" (296.1mm)
• Interface: USB/Serial
• Diagonal Screen Size: 22" (559mm)
• Lead Free Status / Rohs Status: Details

46
Issue
No image displayed (blank
screen)
No image displayed (blank
screen)
Abnormal image
Colors of image are
abnormal
Disturbances on the screen
Troubleshooting the Touch Sensor
Table 22. Common Touch Sensor Installation Issues
Common Installation
Issues
Touch sensor does not respond
to touch
Touch sensor is not accurate
Cursor does not follow finger
movement or does not reach the
edges of the sensor
If you are experiencing problems with the touch sensor, check the following list of
common installation errors.
3M Touch Systems, Inc. Proprietary Information -- 37732v04
Solution
•
•
Is the display in Power Management mode?
•
Are the brightness and contrast settings too low?
•
•
•
•
•
•
Possible Solutions
• Review the installation procedures. Are all cables connected properly?
• After you installed Touch Software, did you restart your PC to activate
• Remove the sensor communications cable and plug it back in.
• Disconnect the power cable and plug it back in.
• Calibrate the touch sensor for the current video resolution and
• Calibrate the touch sensor for the current video resolution and
Check that the video input from the video card falls within the refresh
rate of the display. Refer to Table 1 for details.
Check that your computer is using a supported display mode. Refer to
Table 1 for details.
If the LED on the rear of the display is flashing amber, touch the screen,
press any key on the keyboard, or move the mouse to restore operation.
Use the display controls to adjust these values.
Check that the video input from the video card falls within the refresh
rate of the display. Refer to Table 1 for details.
Check that the video cable is connected properly and securely to the
display and the computer.
Check that the video cable is connected properly and securely to the
display and the computer.
Check that no pins are bent in the video cable connector.
The video display adjustments are incorrect. Refer to Chapter 2 for
adjusting procedures.
the touch sensor driver?
operating system. Refer to the Video Alignment section in Chapter 3
for additional information.
operating system. Refer to the Video Alignment section in Chapter 3
for additional information.
3M™ Multi-Touch Chassis Display User Guide