20EB12 Acopian Power Supplies, 20EB12 Datasheet - Page 64

• Manufacturer Part Number: 20EB12
• Description: AC to DC Power Supply, 20V Output
• Manufacturer: Acopian Power Supplies

. . . and we keep that promise. For more than 40
years, Acopian has been shipping AC to DC power
modules within three days after receipt of an order.
During this period, the Acopian line has expanded from
the original Plug-in modules to a broad range of
different types of power supplies.
Our unique 3-day shipping guarantee has prompted
many questions. Below are some of those most often
asked:
What does Acopian’s 3-day shipping promise
mean?
It means that power modules listed in this catalog are
shipped within 3 days after we receive your order.
Switching, High Voltage, Redundant and Rack
Mounting power supplies and Systems are shipped
within 9 days.
Has Acopian ever failed to meet this promise?
Never.
Do options affect shipping time?
The 230 volt input option and moisture/fungus-proofing
option require two additional days. All other options do
not affect shipping time.
Is the 3-day promise affected by quantity? Suppose
we need 50 or 100 pieces?
The 3-day promise applies to orders for five or less
modules. (Two or less for 9-day items). If requested,
Acopian will ship five pieces of a larger order in 3 days
and, with consideration of your requirement, schedule
the balance. (Since each shipment is processed and
priced as a separate order, for lowest prices request
shipment in one lot.)
What if I need four or five different models? Does
the 3-day promise still apply?
Yes. Guaranteed 3-day shipment applies to one model
or to a combination of models.
Do I have to ask for 3-day shipment of my order?
3-day shipment is automatic. In fact, you must tell us
if you want the shipment delayed.
ACOPIAN PROMISES TO SHIP WITHIN THREE DAYS
Since 1957
At www.acopian.com you will find:
plus...
Acopian Technical Company
P.O. Box 638, Easton, PA 18044 • Phone: [phone] • FAX: [phone]
Call toll free: [phone]
• This complete catalog in an easy-to-use format.
• Single Output power supply “Quick Find” by DC output voltage.
• CAD drawings.
• Instruction sheets.
(
International: Country Code 01)
It takes me so long to get a requisition processed
and approved that your 3-day shipment may not
help me much. Do you have a solution to this
problem?
Verbal orders are acceptable. We suggest you ask your
purchasing people to call in the order. All we require
is the purchase order number and shipping information.
How long after you ship will I have the power
supplies?
Transportation time varies with the carrier used. Unless
otherwise specified, Acopian ships small orders by
UPS Surface, which is usually delivered in one or two
days locally and in about a week coast-to-coast. Many
carriers guarantee next-day delivery, at additional cost.
Your Purchasing Department may prefer that a certain
carrier be used.
You say Acopian has never failed to meet the 3-day
promise. How do you do it?
Our facilities have been designed and equipped to
meet our 3-day shipment promise. When your order is
received, your power supplies are built specifically for
you and shipped within three days. We do not ship from
stock. (For this reason we are unable to accept returns
for credit.)
I’ve seen other power supply manufacturers
advertise “stock delivery”. Why should I consider
3-day shipment a significant benefit?
Because a “delivery-from-stock” promise is not
precise, and may be misleading. What if the power
module you require is out of stock when your order
reaches a typical vendor? A four to six week delay is
not unusual before inventory is replenished and your
order is shipped. Consider how this possibility is
compounded when you need four or five different
modules. In other words, fulfillment of a “ship-from-
stock” promise is dependent on a variable - the
quantity in stock when your order is placed. Acopian’s
3-day shipment promise is unconditional.
If you have other questions, please call or write to
Vice-President, Marketing. You will receive a prompt
and straightforward reply.
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