866 B&K Precision, 866 Datasheet - Page 170

• Manufacturer Part Number: 866
• Description: PROGRAMMER UNIV W/ USB INTERFACE
• Manufacturer: B&K Precision
• Type: Universalr

Specifications of 866

• Contents: Programmer, Adapter, Cable, Manual and Software
• For Use With/related Products: EPROM, EEPROM-Flash, Serial EPROM, Microcontroller & PLD
• Other names: 866BK; Q2005647

Appendix A - Device Problem
Report form
Subject(title of problem):_________________________________
Customer
Customer, name:___________________________
Address:__________________________________
Contact person and e-mail:____________________
Information about product.
Programmer
Serial number:
Configuration
Power supply unit:
Information about PC, to which is the programmer is attached.
Manufacturer/Type:_________________________________
Processor, speed:_______________
Operating system and version:_____
Memory/free memory:____________
Information about device with which you have the problem.
Device type
Vendor/logo:__________________________
Package
Precedence rating:
How often you work with this devices:
Number of programmed device:
Samples are available?
Further questions.
• Did you have installed latest version of control program?
• Did you know thoroughly the features and correct behavior of programmer
• Is the socket of programmer or adapter free from dust and isn't out of life?
• Is the device with problem new or used?
• Is the error reported for all of the tested devices?
• Is the error reported for devices with other date code?
• During which procedure is an error reported?
• Is the programmer successful in case of other types of devices?
• Does the error occur always or randomly?
• Does programmer work well with other PCs?
• What is the results of programmer selftest (if available)?
Please list the step-by-step description of all activities that invokes a problem. Please make your problem
description as specific as possible - you can increase speed and chance to resolve a problem. Please mention
any step that is known to cause the problem or any step that may prevent the problem. Please copy all error
reports too - full content of LOG window is preferable. Your comments and descriptions of expectations are
welcomed. It's best, if you can send us the actual device with which the problem occurs. Use a separate sheet
if necessary.
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
and programmed device?
Note:
• if you haven't installed the latest version of control program, you can get it from
Please make a copy of this page and either fax it to 714-237-9214 or e-mail it to
[e-mail]
DEVICE PROBLEM REPORT
(DIL40, PLCC44, SOIC20, ...)
www.bkprecision.com. It is very important to have latest version of software, because:
(type/modification)
(modules, converters)
(full name, prefix/suffix including)
a) it is possible the problem you have is already solved by software update
b) we don't save older version of software. If ask you to "please perform next steps ...", your
version of software may not behave in the same way as the latest one as used by us.
:___________________
___________________
:
From delivery
.
:____________
_______________________________________________
:
________
LPT port location:
LPT port type:
LPT port setting:
Other (output V and A):
in __ days
still Y/N
approx. ___ pcs per year.
Yes (I'm sending it/attached)
170
Mains supply voltage:_____ V
Version of control program PG4UW:____________
Package type:
All designation on the top _________________
and on the bottom side of device___________
Distributor, name:_______________
Date of purchasing:______________
Date of sending registration card:______
___________
in __ weeks
sometimes Y/N
Yes
Yes
Yes
New Used
Yes
Yes
Read Program
Yes
Always Randomly
Yes
OK
Desktop
motherboard
standard
SPP
No
No
No
No
No
No
No
Error
plastic ceramic
I have only one device
I have only one batch
Not tested
Date:_____________
Notebook
ISA card
ECP/EPP
BIDIR
ID_check
in __ months
Yes
one-shot Y/N
ceramic/windowed
Insertion test
PCI card
1284
EPP
No
ECP