PDK-N-12864WO-3A DENSITRON, PDK-N-12864WO-3A Datasheet - Page 24

• Manufacturer Part Number: PDK-N-12864WO-3A
• Description: PMOLED, USB, EVALUATION KIT
• Manufacturer: DENSITRON
• Type: Evaluation Kitr

Specifications of PDK-N-12864WO-3A

• Svhc: No SVHC (18-Jun-2010)
• Mcu Supported Families: DD-12864WO-3A
• Lead Free Status / RoHS Status: Lead free / RoHS Compliant

7.3 DEALING WITH CUSTOMER COMPLAINTS
7.3.1 Non-conforming analysis
Purchaser should supply Densitron with detailed data of non-conforming sample.
After accepting it, Densitron should complete the analysis in two weeks from receiving the
sample.
If the analysis cannot be completed on time, Densitron must inform the purchaser.
7.3.2 Handling of non-conforming displays
If any non-conforming displays are found during customer acceptance inspection which
Densitron is clearly responsible for, return them to Densitron.
Both Densitron and customer should analyse the reason and discuss the handling of non-
conforming displays when the reason is not clear.
Equally, both sides should discuss and come to agreement for issues pertaining to
modification of Densitron quality assurance standard.
DD-12864WO-3A
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Copyright ©2010 DENSITRON TECHNOLOGIES plc. All rights reserved. – Proprietary Data